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Off Campus Access Troubleshooting

If you are having trouble accessing the library's resources from off campus, please read these suggestions.

ILL Troubleshooting Solutions

If you are having trouble getting to the ILL website (redirects you back to the library home page), then try one or more of these options:

  • Opening the ILL link in a different browser
  • Opening the ILL link in an incognito window in Chrome or private window in Firefox
  • Clearing cache and cookies from your browser

If none of these solutions work, please email the ILL department at acuill@acu.edu.