Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

ACU Library Policies: Lost and Damaged Policies

ACU Library Policies

Lost and Damaged Policies

The ACU Library charges a minimum of $60.00 for each lost or damaged book or other item. Lost and damaged items are charged to your banner account between the 1st and the 6th of each month. An automated email system sends pre-overdue notices 3 days beforehand, 1 day, 7 days, 14 days and 21 days after the item is overdue. At 28 days after the first overdue notice, you will be emailed notifying that a minimum charge of a $60 will be applied to your banner account within 48 hours. If the item is returned before it is billed, all charges will be waived.

If the item is returned within 45 days after being billed, a $15 dollar processing fee is kept and you can be credited for the rest of the initial charge (with rare exceptions due to extenuating circumstances decided by staff). A credit is given if returning a book within the 45-day time frame from the first overdue notice.

Damage includes, but is not limited to, spilling liquids, ripping, tearing, mold, mildew, barcode tampering, and anything beyond normal wear and tear.

ACU Library

Profile Photo
ACU Library
Contact:
ask@acu.libanswers.com
Library Home Page
325-674-2941 (reference)
325-674-2316 (circulation)
Text Us 325-455-0609
Reference Assistance Hours
Mon, Tue: 12pm-10pm
Wed: 12pm-6pm & 8:30pm-10pm
Thu: 12pm-10pm
Fri: 12pm-5pm
Sat: 1pm-5pm
Sun: 2pm-5pm & 7pm-10pm